Privacy Policy
Effective date: August 11, 2026
Carry Supply Company, LLC ("Carry Supply," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you when you visit our website, join our email list, submit a form, interact with our advertising, contact us, or purchase our products.
1. Information we collect
We may collect:
Information you provide: name, email address, mailing and billing address, telephone number, order details, survey responses, customer-service messages, and other information you choose to provide.
Transaction information: products purchased, order value, payment status, shipping information, returns, and related records. Payment-card details are generally processed by our payment provider rather than stored by us.
Device and usage information: IP address, browser and device type, pages viewed, referring pages, approximate location, interactions with our website or emails, and cookie or advertising identifiers.
Advertising and lead information: information you submit through forms on Facebook, Instagram, or other platforms, plus campaign and engagement information supplied by those platforms.
2. How we use information
We may use information to:
provide our website, products, orders, shipping, returns, and customer support;
send requested updates about product drops, launches, restocks, and other marketing communications;
personalize and measure our website, emails, advertising, and customer experience;
create or use advertising audiences, including matching customer-list information with advertising platforms, where permitted;
prevent fraud, protect our business and customers, enforce our terms, and comply with law; and
analyze and improve our products, services, and business operations.
3. Cookies and advertising technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand activity, measure campaigns, and show or evaluate advertising. These providers may include Meta and other analytics or advertising services. Their use of information is also governed by their own privacy policies.
You can limit cookies through your browser settings and, where provided on our website, through our cookie controls. Disabling some technologies may affect website features. You may also manage certain interest-based advertising choices through the settings offered by the relevant advertising platform.
4. Email marketing
If you join the Carry Supply drop list or otherwise ask to receive marketing, we may email you about products, limited releases, and company news. You may unsubscribe at any time by using the link in an email or contacting us. We may still send non-marketing messages about transactions, customer service, security, or legal matters.
5. How we share information
We may share information with:
vendors that help us provide hosting, ecommerce, payments, email, analytics, advertising, fulfillment, shipping, customer service, fraud prevention, and professional services;
advertising platforms, including Meta, to deliver and measure ads or create audiences, subject to applicable terms and law;
government authorities or other parties when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or enforce agreements; and
a buyer, investor, lender, or successor in connection with a merger, financing, reorganization, sale, or transfer of all or part of our business.
We do not sell personal information for money. Some privacy laws may define certain advertising-related disclosures as a "sale," "sharing," or "targeted advertising." Where applicable, you may have the right to opt out of those activities.
6. Data retention and security
We retain information for as long as reasonably necessary for the purposes described here, including providing services, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal obligations. We use reasonable administrative, technical, and physical safeguards, but no system or transmission is completely secure.
7. Your privacy choices and rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information; obtain a copy; withdraw consent; or opt out of certain advertising-related uses. To make a request, contact us using the details below. We may need to verify your identity before completing a request, and some exceptions may apply.
8. Children's privacy
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
9. Third-party links and services
Our website may link to websites or services we do not control. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
10. Changes to this policy
We may update this Privacy Policy as our practices or legal obligations change. We will post the revised policy here and update the effective date. If a change is material, we may provide additional notice where appropriate.
11. Contact us
For privacy questions or requests, contact:
Carry Supply Company, LLC
Email: HELLО@CARRY.[DОT]SUPPLY
